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Packet Pickup
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Click here for security information about bringing bags on the Tour.
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Our move from packet mailings to pickup at Bike Expo New York helps us reduce the number of registration scalpers and packet scammers. Moving packet pickup to a central venue and holding it closer to the tour eliminates opportunities for fraud and protects you from falling victim to this scam. Beyond packet pickup, Bike Expo New York is free and packed with giveaways, classes, exhibitors and entertainment. It is a fun way to meet other cyclists and celebrate the 2013 Tour.
Packet Pick up Policies & Procedures
You must pick up your rider packet and tour vest at Bike Expo New York located at Basketball City at 299 South Street on Pier 36 in Manhattan on May 3rd or 4th. You may pick up your information at any time during the expo.
- Bring your e-mail containing your rider number and bar code along with valid photo identification
- Find the tour packet pickup area at Bike Expo New York.
- We will not mail rider numbers and tour vests. Participants may send someone else to pick up their rider information, provided they follow the guidelines listed below.
- Residents of the United States and Puerto Rico must show state or federal government-issued photo identification, such as a driver’s license, DMV photo ID, or passport.
- Non-US residents, including Canadian residents, are required to show a valid passport (except residents of Puerto Rico, see above).
- In order to pick up the child’s rider packet without the child present, the registered guardian must bring his/her valid photo identification and the e-mails containing registration numbers and bar codes. You do not need to provide identification for the registered youth. Note that adults may only pickup the rider packet for the single youth registered under their name. There is a one adult to one child ratio for the tour.
- You will receive a rider vest, helmet sticker and bike sticker along with instructions for tour day. The color of your number indicates start group time. You must have all three numbers on when arriving to the start area for the tour.
- The Solutions Desk in the packet pick up area will be able to answer other questions you may have.
Proxy Packet Pickup
We recognize that this may create logistical problems for many potential riders. Given your feedback on the issue we will be offering proxy packet pickup at Bike Expo New York. Anyone picking up a tour packet and rider vest for somebody else must come with the proxy packet pickup form as well as a copy of the participant’s rider number e-mail with bar code and valid photo identification. See below for policies regarding packet pickup. The 2013 proxy pickup form is available here! You can also request a form by emailing info@bikenewyork.org.
Individuals (including non-riders) can pick up a maximum of five proxy packets.
- Individuals must bring the signed proxy form, a valid photo ID, and the rider number email containing bar code for each participant.
Group members can pick up packets for all registered group members.
- Group members must bring the signed proxy form, a valid photo ID, and the rider number email with bar code for each group member.
"I registered as a marshal. Do I have to pick up this packet or this is only for people who paid for the tour??"
"No, just show up to your assigned location tomorrow, as per your confirmation."
"Help! I volunteered at the Expo today. When we got home I realized we were one bib short (we picked up for a group). I have 9 sticker sheets and 8 bibs. We traveled a long distance to come in today and cannot come back to the Expo tomorrow. What can I do? Thanks"
"Reach out to me offline at ekiker@bikenewyork(dot)org and I'll try to help."
"i didnt get the email with rider number and barcode. how can i get it?"
"Just come to the Expo and we'll take care of you."
"My Brother and myself have a 830 start on broadway my son that I registered as a dependent (12) and his friend have a 915 start not sure how this happended. Will it be a problem if they start with me?"
"You can start with them, but they cannot start with you --- you have to wait for the last rider in your group if you want to ride together."
"Elizabeth, I just saw a post where you answered the registration # will be fine if we have everything else. Thank you! (I've read the 1000's of differently worded yet exact same questions regarding the bags on the other page.....you are a very patient person!)"
"Yes, registration number will be fine, and my husband laughs when you say I am a patient person. Thanks for the compliment, though."
"3 members of my group received the email without the barcode. Apparently their emails won't receive the barcode, and someone they contacted from Bike New York said it would be fine since they know the barcodes weren't coming through to all emails. I have the rest of the email for them with all information, the proxy's, and a copy of their ID's. Will this be an issue at the Expo in the morning?"
"No, this will be perfect."
"My group is 12 people. That made me have 2 mini groups. (9 in 1; 3 in another -- max at the time was 10 people). I am trying to pick up for the total of 12 people (I have all the material). Presuming this will be fine .. .please confirm"
"If you have all of the material, this is no problem."
"I never received an email with a my rider # and bar code. I have my registration confirmation and receipt for payment. Will that suffice to pick up my packet?"
"Yes, that will suffice. Thank you."
"We registered (I checked my credit card bill to make sure), but I can't find an email with my rider # & bar code. I've looked through all emails from when I registered. What should I do? My wife has the same problem"
"Contact me at ekiker(at)gmail(dot)com and I can help you out. Also, just bring your registration numbers to the Expo and that will be plenty to pick up your packet."
"Can a faxed proxy form be used? My proxy lives fifty miles from where I do."
"Yes, with a copy of your ID faxed, too."
"I never received any emails or barcodes. My friend who works in NYC is willing to pickup my packet, but time is running out.
mY Registration # is R-03SY67T1
Please send immediately. I paid in full months ago."
"Your registration number will be sufficient if you fill out the proxy form and give it to your friend."
"I never got an E-mail indicating what my start color and time are also never got the E-mail with barcodes. Where can this info be found?"
"Send me an email offline and we'll handle it. ekiker(at)bikenewyork(dot)org"
"I cannot find the barcode anywhere in my emails. I have the registration # R-03SGBCPP is that enough?"
"That will work. Thank you."
"can anyone tell me how to get a bar code and rider number in order to pick up the packet at the Bike Expo..."
"I can tell you how --- send me an email and I'll send it to you. ekiker(at)bikenewyork(dot)org"
"The FAQ says: "moving packet pickup to a central venue..."
In what world is the southeast corner of NYC near no public transportation "central"??
Terribly inconvenient. Terrible planning."