Services for Registered Riders

The TD Bank Five Boro Bike Tour travels through the five boroughs of New York City on car-free roads, thanks to the cooperation of City agencies and officials. The Tour's fantastic team of supporters and volunteers is ready to help cyclists along the route. All services, including those at rest areas and the Festival, are available to riders wearing

Rest AreasRecyclingBike RepairLost and FoundMarshals and NYPDMedical HelpToiletsTour PhotosInformation and Reunion CentersStaten Island FerrySAG (Support and Gear)

Rest Areas

Replenish your energy at five rest areas along the route. Complimentary snacks at each stop include Bonita bananas, Snap2O water, and Lärabars. You can also find oranges, Nantucket Nectar, Popchips, Hydrive Energy, Hydrive Energy Chews, Snapple Iced Tea, Snapple Antioxidant Water, and more at selected rest areas. Signs and marshals along the route will direct you to rest areas--or to bypass lanes.

Rest Area Locations:
Mile 11FDR Drive at 116th Street, Manhattan
Mile 19Astoria Park, Queens. All cyclists near the head of the Tour are held here for about 45 minutes while the NYPD closes oncoming roads to traffic. Cyclists in the rear third of the Tour are directed to a mandatory shortcut that bypasses this stop and leads to the next one.
Mile 21Con Edison Learning Center, Queens
Mile 27Commodore Barry Park, Brooklyn
Mile 35John Paul Jones/Cannonball Park, Brooklyn

In addition, there are two water stations offering water and toilets. These are located at Mile 28 and Mile 42, before the Staten Island Ferry. Route Map >

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Recycling

After a successful pilot program in 2008, all rest areas will have designated recycling receptacles for plastic bottles. Please use them appropriately.

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Bike Repair

If your bike needs attention, stop at a repair tent. Labor is free, but there's a charge for parts. Be sure to bring a spare tube. Flat tires are the most common problem. Marshals are more likely to be able to help you if you have a tube.

Repair services can be found at:
  • Start Lineup, near Battery Park, Manhattan
  • 59th Street, off Avenue of the Americas (Sixth Avenue), Manhattan
  • All rest areas (see above)
  • Festival, Staten Island
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Lost and Found

Check at Information/Reunion Centers for items lost along the way. After May 3, call 212 932 2453 x111 in case your lost items were returned to the Tour office.

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Marshals and NYPD

Marshals wearing yellow vests are on bicycles along the route ready to provide assistance. They give route directions and tell you about road conditions. New York Police Department officers are also on the route to manage car traffic and help with problems. Please follow their instructions.

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Medical Help

Emergency medical technicians and paramedics from the Jamaica Hospital Medical Center Medical Bike Unit are available to attend to medical needs, as are ambulances from the FDNY Emergency Medical Service. Ask any Tour marshal or police officer to get you medical assistance if you need it. There are also EMTs at each rest area.

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Toilets

Hundreds of toilets are available throughout the Tour, including handicap-accessible ones at all rest areas, water stations, and the Festival. There are also a few additional locations, which may have shorter waits than at rest areas:
Start AreaBattery Place, just north of Battery Park. A second location is near Church Street and Park Place.
Mile 3Avenue of the Americas, at approximately 52nd Street, before Central Park. Look for signs. There are no restroom facilities for Tour riders in Central Park, so use these before you enter the Park.
Mile 7Adam Clayton Powell Jr. Blvd., about one mile north after exiting Central Park.

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Tour Photos

Photographers from brightroom will automatically take your photo as you bike along the Tour route. For identification purposes, keep your Tour vest and helmet number clearly visible. After the Tour, brightroom will contact you via e-mail so you can view and purchase your photos. Details >

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Information/Reunion Centers

The information tents at rest areas and the Festival are where you should meet cycling companions who may have gotten separated from you on the ride. Volunteers can help you get reunited, and there are message boards for your use.

Special Advice for Touring with Children or in Groups >

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Staten Island Ferry Service to Battery Park

Both before and after the Tour, special ferries run to accommodate Tour cyclists heading to Manhattan. The ferry is free. Getting There >

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SAG (Support and Gear)

Trucks and buses provide transportation to the Festival for cyclists who require assistance. Simply pull off the road and wait for the SAG buses and trucks that follow the Tour. Marshals will load your bike onto the truck and hand you a baggage tag; you can then board a bus to Staten Island. Reclaim your bike at the SAG drop-off at the Festival before the Tour ends.

If you do not pick up your bicycle on Staten Island, you may claim it at the Bike New York office from 7:30 to 9:00 p.m. on May 3 or Monday-Friday, 11:00 a.m.-5:00 p.m. until May 29. After May 29, unclaimed bicycles will be donated to Recycle-A-Bicycle. Call 212 932 2453 x111 for more information.

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photo: Info/Reunion Center at Con Ed rest area
If you get separated from your group, check in with the Information and Reunion Center at the next rest area.

photo: bike repair
Free bike repair is available at each rest area.